• 2-Year Warranty

    Every KEDMA timepiece is covered by a 2-year warranty for your peace of mind.

  • 45-Day Returns

    Changed your mind? Enjoy easy returns within 45 days of delivery.

  • Secure Payment

    Shop safely with trusted payment methods and protected checkout.

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Frequently Asked Questions

FAQ

Where do you ship?

We currently ship within Israel only.

How long does shipping take?

Orders are usually processed within 1–3 business days.
Estimated delivery time within Israel is 3–7 business days after processing.

What is your return policy?

We accept returns within 45 days from the date your order is delivered.

Items should be unused, undamaged, and returned with their original packaging and accessories when possible.

Is return shipping free?

Yes. Return shipping is free.

We do not charge restocking fees.

Do your watches include a warranty?

Yes. Every KEDMA timepiece includes a 2-year warranty.

What does the warranty cover?

The warranty covers manufacturing defects under normal use.

It does not cover damage caused by misuse, drops, accidents, unauthorized repairs, unusual water exposure, or normal wear and tear.

Is checkout secure?

Yes. Checkout is processed through trusted and secure payment systems (PayPlus).

How can I contact you?

You can contact us by email:

Email: shadicraft5@gmail.com

We usually respond within 1–2 business days.